Are you an experienced and detail-oriented Human Resources professional with a strong understanding of employment law and HR compliance? If you’re eager to make a meaningful difference in the lives of older adults aged 55 and above in Delaware County, this opportunity could be just what you’re looking for!
The Employee Success Partner serves as the organization’s lead for human resources operations and employee relations, functioning at a manager level with full responsibility for ensuring compliant, consistent, and effective HR practices across the agency.
This role is responsible for delivering a high-quality employee experience across the lifecycle while ensuring a coordinated, well-supported, and effective volunteer program.
This role operates as a strategic and operational leader, not an administrative support function, requiring a hands-on approach to both leadership and execution.
Essential Job Functions
Human Resources Leadership & Operations
- Lead and oversee daily HR operations across the organization
- Serve as a trusted advisor to leadership on HR matters
- Exercise independent judgment in HR program administration
- Ensure HR systems and processes are efficient and compliant
Recruitment, Onboarding & Retention
- Oversee full-cycle recruitment and hiring processes
- Ensure structured onboarding for all new hires
- Monitor retention trends and support engagement strategies
- Ensure compliance with hiring and credentialing requirements
Volunteer Program Oversight
- Supervise the Volunteer Engagement Specialist
- Establish, standardize, and ensure consistent execution of an organization-wide volunteer program
- Ensure consistent onboarding, training, and engagement
- Maintain accountability for volunteer program effectiveness and compliance
Payroll, Benefits & Compensation
- Oversee payroll coordination and review processes to ensure accuracy and compliance
- Support payroll reporting and budgeting
- Serve as primary benefits resource
- Maintain compensation structures and benchmarking
Compliance & Risk Management
- Ensure compliance with employment laws and regulations
- Maintain HR policies and documentation
- Ensure audit readiness through proper documentation and internal controls
- Oversee HIPAA-related compliance for employee benefits
Employee Relations & Organizational Development
- Support employee relations, coaching, and performance management
- Participate in disciplinary processes and investigations
- Support leadership development and engagement initiatives
Training & Committees
- Coordinate compliance and policy training
- Support organizational development initiatives
- Chair the TIDE Committee
- Support Wellness, Safety, and Communications Committees
Supervisory Responsibilities
- Direct supervision of Volunteer Engagement Specialist
- Provide guidance to leadership on employee management practices
- May provide oversight to HR-related administrative support roles
Education & Experience
- Bachelor’s degree in HR or related field
- 5–7 years of progressive HR experience
- Leadership or supervisory experience required
- SHRM certification preferred
Required Skills & Abilities
- Strong knowledge of employment law and HR practices
- Excellent communication and conflict resolution skills
- Strong organizational and leadership abilities
- High level of professionalism and confidentiality
Working Conditions
- Prolonged sitting and computer use
- Occasional lifting up to 20 pounds
- Local travel as needed
Other
This role requires adaptability in a dynamic organization. Additional responsibilities may be assigned.
A Final Note
At SourcePoint, we value diverse backgrounds and experiences and encourage applicants who meet many of the qualifications to apply.
Equal Opportunity Employment:
SourcePoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, marital status, or veteran status.
April 2026
