SourcePoint has over 500 active volunteers who support our ability to provide nearly 1,000 meals per day and over 100 programs each week. Our volunteers are essential to our organization, and we’re looking for an enthusiastic and outgoing individual to serve as the face of volunteerism at SourcePoint – someone who thrives on connecting with people, forming partnerships, and championing the many ways individuals can support our mission.
Summary
SourcePoint helps Delaware County adults 55 and better live safely at home and stay healthy as they age through in-home services, community programs, and caregiver support.
Volunteers are essential to fulfilling this mission, supporting services such as Meals on Wheels, transportation, and a wide range of community programs.
The Volunteer Engagement Specialist serves as the primary coordinator of the organization’s volunteer program, responsible for executing day-to-day operations including recruitment, onboarding, engagement, and recognition of volunteers.
This role is highly visible and community-facing, requiring an outgoing, organized, and responsive individual who can build relationships, represent SourcePoint professionally, and ensure a consistent and positive volunteer experience.
This is an execution-focused role responsible for implementing established processes and supporting program consistency across the organization.
Essential Job Functions & Expectations:
Community Engagement and Recruitment
- Serve as the primary public representative for SourcePoint’s volunteer program
- Recruit volunteers on an ongoing basis to meet organizational needs
- Attend and represent SourcePoint at community events and outreach opportunities
- Collaborate with internal departments to identify volunteer needs
- Maintain communication with Advancement team
- Communicate with volunteers and contribute to newsletters
Volunteer Onboarding & Coordination
- Coordinate all aspects of volunteer onboarding including interviews and placement
- Match volunteers to appropriate roles
- Ensure onboarding compliance with policies
Program Administration
- Maintain volunteer database and conduct audits
- Coordinate administrative volunteers and provide training
- Support staff with volunteer policies and procedures
- Assist with maintaining volunteer handbooks and documentation
- Prepare reports including mileage tracking
Volunteer Engagement, Retention & Recognition
- Foster a positive volunteer environment
- Track volunteer participation and milestones
- Coordinate recognition events with Events Specialist
- Support surveys and feedback collection
- Provide input on engagement improvements
Key Attributes for Success:
- Outgoing and community-oriented
- Strong organizational and time management skills
- Ability to build relationships
- Detail-oriented and reliable
- Responsive and dependable
Required Skills & Abilities:
- Strong interpersonal and public speaking skills
- Professional representation in community settings
- Strong written and verbal communication
- Ability to manage multiple tasks
- Proficiency in Microsoft Office
- Ability to collaborate across departments
- Availability for evenings and weekends
Education & Experience:
- Experience coordinating or supporting volunteer programs preferred
- Experience working with older adults preferred
- Experience with volunteer databases preferred
- Demonstrated ability to manage logistics and coordination
Working Conditions:
- Prolonged sitting and/or standing
- Ability to travel to events
- Valid driver’s license required
- Ability to work outdoors in varying weather
- Occasional lifting up to 20 pounds
Other:
Responsibilities may evolve based on organizational needs.
A Final Note:
We value diverse backgrounds and encourage applicants who meet many qualifications to apply.
April 2026
