Delaware County residents Thrive after 55 at SourcePoint! We are looking for a creative and dynamic Community Programs Administrator to manage the day-to-day operations, programming, staffing, customer experience, and safety of SourcePoint community programs both within the building and at off-site locations.
Summary
The Community Programs Administrator is responsible for the day-to-day operations, programming, staffing, planning, budgeting, member experience, and safety of SourcePoint community programs, both onsite and at off-site locations. The community programs administrator oversees the following:
- Fitness & Wellness
- Arts & Education
- Community Engagement
- Customer Service
Essential Job Functions
Management & Oversight
- Responsible for the daily operations of community programs, including on-and off-site programming, staff & contracted instructor oversight, program spaces, and equipment.
- Lead goal setting, program planning, and budget management of the areas outlined above.
- Ensure program success by providing a safe, meaningful, and engaging experience for members.
- Provides direct supervision, leadership, and evaluation to the staff of the areas outlined above.
- Ensures adequate staff coverage of all planned activities and operating hours.
- Fosters a positive, collaborative culture within community programs and SourcePoint.
- Utilize CRM software to track participation, gather member data, and report on program success.
Communication & Collaboration
- Support and further the leadership’s vision for community programs and SourcePoint
- Build cooperative relationships between the program’s staff and other departments.
- Maintains professional communication with staff, center members, funders and potential funders, grantees, contractors, vendors, and the public.
- Communicates and coordinates matters with and between management and staff.
- Responsible for staffing committees, task forces, and groups that may be formed to study an issue, manage an event, or generally improve the center
- Develop, improve, and maintain policies and procedures for the department while assuring staff are adequately trained.
- Actively engage and participate in leadership meetings and initiatives.
Planning and Evaluation
- Plans and acts strategically, takes initiative, and works independently with sound judgment.
- Keeps the supervisor aware of important issues and concerns.
- Conducts research and provides recommendations to the supervisor.
- Develops and manages community programs budget; monitors and approves all expenditures in accordance with approved budget.
- Develops, tracks, and reports key performance indicators and quality measures related to community programs.
Education & Experience
- Bachelor’s degree in nonprofit management, education, public health, human services, or related field required.
- Minimum of five years supervisory and program management experience
- Demonstrated experience working collaboratively with a diverse group of partners, including fellow staff members, community organizations, caregivers, volunteers, clients, and human services professionals.
- Demonstrated experience in managing a broad range of programming.
Required Skills & Abilities
- Functions as Person In Charge per the schedule.
- Demonstrated knowledge of issues that impact older adults.
- Excellent leadership skills and problem-solving abilities; must be able to think critically and creatively to solve problems under pressure.
- Comprehensive understanding of excellent customer service.
- Excellent written and oral communication skills. Proficient in MS Office, literate.
- Strong organizational and administrative skills.
- Ability to meet deadlines and successfully handle multiple tasks.
- Ability to be creative and deal with ambiguity and change on a routine basis.
- Ability to promote a positive work culture throughout the organization.
Essential Physical Requirements & Working Conditions
- Ability to lift 20 lbs. regularly without assistance.
- Ability to drive to and from meetings, events, etc., as assigned.
- Ability to work evenings and weekends, when necessary.
Other
In any organization, particularly a small one, it is necessary to assume new responsibilities to ensure a smooth continuity of operations. It is expected that other organizational needs will emerge, which will be assigned to the Community Programs Administrator.
About SourcePoint
SourcePoint helps Delaware County adults 55 and better live safely at home and stay healthy as they age. We provide in-home care like Meals on Wheels, a large community center, support for caregivers, and more. And we want you on our team! Join a wonderful organization that brings a wide variety of expertise and talents together under one roof. At SourcePoint, every team member, from accounting to wellness, contributes to our mission to help our community live well after 55.
A Final Note
You do not need to match every listed expectation to apply for this position. At SourcePoint, we know diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
August 2025
Equal Opportunity Employment:
SourcePoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability, marital status, or veteran status.
